Frequently Asked Questions
Who can write work orders? Any student or employee of Whitworth University can request work (see our Work Requests page).
When will my requested work order be completed? If you requested the work, you should be receiving status updates via email. You can also log in to SchoolDude and use the Search box to look for and get information about your work orders. Further instructions are available here.
Do I have to pay for services? Not for any repairs or replacements of existing components of the building or on the grounds. We maintain the existing campus facilities. However, for event setup, paper or furniture delivery or requested modifications to existing facilities, you will need to provide a Whitworth budget account number to pay for the services.
How much do these services cost? We will provide an estimate for any request, but we need your description and adequate advance notice to prepare an estimate. We charge only for the actual cost of materials and labor hours used.
What about "free paper delivery Wednesday"? If your paper order can wait until Wednesday, we will deliver at no charge since this helps us operate more efficiently. Please complete a web request form here.
What if my network port is broken? Information Systems handles all technology-related repair, even when it's part of a building. Please email the Help Desk about your problem.
Who takes care of insects or other pests? Inside the building: custodial. Outside the building: grounds.
How do I report vandalism or graffiti? Contact Whitworth Security.
How do I request a key or card access? For buildings and rooms with keycard readers, please have your supervisor request access for your I.D. card via the Systems Access Request form on SharePoint. For physical keys (only for offices, storage areas and buildings without card readers) please use the online Key Request Form. All interior keys & access must be approved by the department, and exterior keys must be approved by both the cabinet officer and the director of facilities services. Please submit requests well ahead of time to allow for this approval process.
What if I want to drive my car on campus? Please see the current Vehicle Operations Policy. All students and employees who park on campus must register their vehicles.
I live off campus; do I need to pay for parking? Probably; please see the current Vehicle Operations Policy. Housing arrangements do not affect Whitworth's parking policy because it is intended to regulate the number of vehicles in our parking lots during peak demand times.
I received a parking or traffic violation that I want to dispute. What do I do? Please refer to the Vehicle Operations Policy if you are uncertain whether you have grounds for a dispute. All appeals and questions should be directed to Whitworth Security via the appeal form. Please include the citation number.
I need to rent a vehicle for a club or class outing. How do I go about that? See the Motor Pool information page for our vehicle list and policies. Please not that before you submit a vehicle request you'll need to have a certified driver lined up.
For a more complete list of services provided, please visit the Services Guide.