Home > Facilities Services >

Frequently Asked Questions

When will my requested work order be completed? The Megamation operators can access information about the status of work orders.

Do I have to pay for services? Not for any repairs or replacements of existing components of the building or on the grounds. We maintain the existing campus facilities. However, for event setup, paper or furniture delivery or requested modifications to existing facilities, you will need to provide a Whitworth budget account number to pay for the services.

How much do these services cost? We will provide an estimate for any request, but we need your description and adequate advance notice to prepare an estimate. We charge only for the actual cost of materials and labor hours used.

What about "free paper delivery Thursday"? If your paper order can wait until the following Thursday, we will deliver at no charge, since this helps us operate more efficiently. Please specify "free paper Thursday" on your work order request. (This does not apply to furniture delivery or setups.)

Who takes care of insects or other pests? Inside the building: custodial. Outside the building: grounds.

How do I report vandalism or graffiti? Contact Whitworth Security.

How do I request a key or card access? For buildings and rooms with keycard readers, please have your supervisor request access for your I.D. card via the Systems Access Request form on SharePoint. For physical keys (only for offices, storage areas and buildings without card readers) please use the online Key Request Form. All interior keys & access must be approved by the department, and exterior keys must be approved by both the cabinet officer and the director of facilities services. Please submit requests well ahead of time to allow for this approval process.

What if I want to drive my car on campus? Please see the current Vehicle Operations Policy. All students and employees who park on campus must register their vehicles.

I live off campus; do I need to pay for parking? Probably; please see the current Vehicle Operations Policy. Housing arrangements do not affect Whitworth's parking policy because it is intended to regulate the number of vehicles in our parking lots during peak demand times.

I received a parking or traffic violation that I want to dispute. What do I do? Please refer to the Vehicle Operations Policy if you are uncertain whether you have grounds for a dispute. All appeals and questions should be directed to Whitworth Security via the appeal form or with an e-mail to citation@whitworth.edu. Please include the citation number.

For a more complete list of services provided, please visit the Services Guide.