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Help & How-to Documents

Note to Incoming Students: If you are connecting for the first time to the Whitworth computer network, please use the LAN connection in your residence hall room for a faster and more reliable installation of the SafeConnect software.

Student Computer Specifications for 2009-10

Student Internet and Network Connection Instructions (PDF)

• E-mail Client Settings (PDF)
• How to Set Up E-mail Redirection (PDF)
• PDA Device Configurations for Whitworth E-mail (PDF)
• FERPA Requirements
• How to Create a Local Area Network (PDF)
• How to Map a Network Drive in XP (PDF)
• How to Use the FTP Site in Internet Explorer 7 (PDF)
• Spam Filter Information (PDF)
• Student Connection Problems (PDF)
• Virus Information: Information about computer viruses and hoaxes

Live E-mail Setup

• iPhone/iTouch E-mail Setup (PDF)
• Mac E-mail Setup (PDF)
• Outlook 2007 E-mail Setup (PDF)

Wireless Network Connections

For Whitworth students

• XP (PDF)
• Vista (PDF)
• Mac (PDF

For Whitworth Staff

• XP (PDF)
• Vista (PDF)
• Mac (PDF)

For Guests

• XP (PDF)
• Vista (PDF)
• Mac (PDF)

For iPhone/iPod Touchscreens (PDF)

Virtual Private Network (VPN)

• Staff VPN Connection: 32 Bit (PDF)
• Staff VPN Connection: 64 Bit (PDF)
• Staff Web VPN Connection (PDF)
• Student Web VPN Connection (PDF)

Windows Updates

• How to Install Windows Updates for Vista (PDF)
• How to Install Windows Updates for XP (PDF)

Disclaimer: Please be advised that these documents are provided for your information and assistance only. These documents are the best practices and troubleshooting steps that Whitworth's Information Systems personnel have found to be useful and practical. Your particular computer issue(s) may or may not be resolved by following these steps. Whitworth may not be held responsible for any problems arising from utilization of information contained within these documents. Whitworth-owned computers are never to be physically opened up except by information systems personnel; therefore, please contact the help deskif you need further assistance beyond recommendations made in the documentation provided herein. If you have any questions or concerns regarding this disclaimer, please contact the Whitworth University Help Desk.