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Frequently Asked Questions
Who can write work orders? Any student or employee of Whitworth University can request work (see our Work Requests page).
When will my requested work order be completed? If you requested the work, you should be receiving status updates via email. You can also log in to SchoolDude and use the Search box to look for and get information about your work orders. Further instructions are available here.
Do I have to pay for services? Not for any repairs or replacements of existing
components of the building or on the grounds. We maintain the existing
campus facilities. However, for event setup, paper or furniture delivery
or requested modifications to existing facilities, you will need to
a Whitworth budget account number to pay for the services. Please see our funding sources page for additional information.
How much do these services cost? We
will provide a free estimate upon request, but we need your description and
adequate advance notice to prepare an estimate. We charge only for the
actual cost of materials and labor hours used.
How do I request a summer (or other) project? Remodel projects, significant building improvements, change-of-use or other complex projects requiring estimates and/or additional levels of approval should be requested initially through the Facilities Services Project Request Form. Please keep in mind that our schedule for non-contracted summer projects is usually full by mid-April, so project proposals need to be submitted (and funded) as far in advance as possible.
What about "free paper delivery Wednesday"? If your paper order
can wait until Wednesday, we will deliver at no charge since this helps us operate more efficiently. Please complete a web request form here.
What if my network port is broken? Information Systems handles all technology-related repair, even when it's part of a building. Please email the Help Desk about your problem.
Who takes care of insects or other pests? Inside the building: custodial. Outside the building: grounds.
How do I report vandalism or graffiti? Contact Whitworth Security.
How do I request a key or card access? For buildings and rooms with keycard readers, please have your supervisor request access for your I.D. card via the Systems Access Request form on SharePoint. For physical keys (only for offices, storage areas and buildings without card readers) please use the online Key Request Form. All interior keys & access must be approved by the department, and exterior keys must be approved by both the cabinet officer and the director of facilities services. Please submit requests well ahead of time to allow for this approval process.
What if I want to drive my car on campus? Please see the current Vehicle Operations Policy. All students and employees who park on campus must register their vehicles.
I live off campus; do I need to pay for parking? If you ever park on the campus proper, you do need a parking pass. Theme-house driveways and street parking are not categorized as "on-campus parking," but all of the lots identified on the campus parking maps are patrolled regularly, and you will be ticketed without an up-to-date pass.
I received a parking or traffic violation that
I want to dispute. What do I do? Please refer to the Vehicle Operations Policy if you are uncertain whether you have grounds for a dispute. All appeals and questions should be directed to Whitworth Security via the appeal form. Please include the citation number.
I need to rent a vehicle for a club or class outing. How do I go about that? See the Motor Pool information page for our vehicle list and policies. Please note that before you submit a vehicle request, you'll need to have a certified driver lined up.
What are the blue lights on campus? The blue light emergency stations are available for emergency assistance and information, medical assistance, fire alert, reporting crimes or suspicious persons, reporting vehicular accidents, or if you feel unsafe for any reason. Members of the campus community can call emergency personnel with a simple push of a button. When the button is pushed, the LED blue light begins to flash, attracting attention to the location. The emergency phone faceplate is illuminated at all times for clear visibility during the night. A map showing the station locations is available here.
Is smoking allowed on campus? Smoking is not banned on campus, but we do enforce Washington's Smoking in Public Places Law, which prohibits smoking within 25 feet of entrances, exits, windows that open, and ventilation intakes that serve enclosed areas. Smoking stations are available throughout campus (map available here) for proper disposal of smoking waste.
Where can I park? Campus parking lots are assigned by commuter type: East Campus Residents, West Campus Residents, Commuter Students, Evening/Graduate Student, and Faculty/Staff and Contractors. These linked maps are colored to coincide with vehicle registration decals, so if you're unsure which category you fit into just double-check the color! Visitor spots are clearly marked and should be used only by visitors (i.e. no registered vehicles) and other restricted categories (for registered and visitor vehicles) include handicapped, short-term, loading/service, low-emission and motorcycle parking. The Parking-Space-by-Type Map shows where these spaces can be found around campus.
Aquatics Solar Array: View Whitworth's solar-energy generation in real time here.
For a more complete list of services provided, please visit the Services Guide.