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EIIA Insurance

Whitworth University partners with EIIA to provide comprehensive medical and accident insurance to all students and employees traveling overseas on university sponsored programs and activities.

Services and Benefits

  • Emergency medical care for a serious accident or sickness
  • Evacuation – medical, natural disaster and security (political unrest)
  • Lost or stolen baggage
  • Trip cancellation and interruption resulting from a serious accident or sickness
  • Accidental death & dismemberment
  • Complete list: EIIA International Insurance policy summary

What Medical Treatment is Covered?

The policy is an emergency medical policy, so any treatment necessary due to a covered accident or emergency sickness will be covered up to $100,000 per person. Pre-existing conditions are covered up to $25,000 per person, but treatment must be on an emergency basis and not for normal follow-ups or prescriptions. The first treatment must occur within 30 days of the covered accident or initial onset of emergency sickness. Preventative, routine, normal dental and elective care visits are not covered.

Where Do I Go for Emergency Medical Care?

In a non-emergency situation, you should call EIIA's partner, Generali Global Assistance, at (+1) 240.330.1551 and they will direct you to the closest medical facility.

You may also go to the GardaWorld website and identify a facility nearby in the medical network tab on the home page.  If there are no facilities within a reasonable distance, you may go to any other facility. However, staying within the Generali Global Assistance Network avoids paying for out-of-pocket expenses at the time of treatment or release and then having to wait for reimbursement.

Generali Global Assistance has a network of almost 10,000 providers in 130 countries that are audited using 200 criteria by the Generali Global Assistance International Medical Committee to ensure quality care.

How Do I Access the GardaWorld Travel Security Portal?

The GardaWorld Travel Security website has extensive information on health, safety and security data for nearly every country in the world. You can view health alerts, medical facility information, travel advisories, and much more specific to your intended destination(s).

Where Can I Access My Insurance ID Card?

The standard EIIA International Insurance ID card can be accessed here.

Are Evacuation Services Covered?

Yes, coverage is in place if medical evacuation is deemed necessary as well as evacuations for security and natural disasters. Each situation is covered up to $100,000 per person ($1M per occurrence) to return to the participant’s home country or nearest place of safety, depending on the circumstances. EIIA's global partner, Generali Global Assistance, must coordinate all evacuation logistics.

Is COVID-19 Covered Under the International Insurance Policy?

Yes, COVID-19 is covered as any other emergency medical illness. Additionally, $5,000 is provided for mandatory quarantine lodging and meal provision for any insured individual. These expenses are not able to be paid for directly by the insurance provider and are an up-front expense to the individual which can be reimbursed later via the standard claims process. Note: This quarantine financial provision is only applicable to international programs (not domestic, U.S.-based programs).

Whom Should I Call with Questions About Coverage or Travel?

Generali Global Assistance partners with EIIA to provide claims management, travel assistance, and general information for the participants, parents, or others. They can be contacted at 855.901.6712 (domestic) or (+1) 240.330.1551 (international) or email them at

Additional Questions?

Review the EIIA International Insurance FAQ.
Note: This FAQ is only applicable to international programs (not domestic, U.S.-based programs).