Campus Services

(Services are listed alphabetically.)

These on-campus services will help students meet academic, social, physical and professional needs. If you can’t find what you’re looking for, call the information desk in the HUB: 509.777.3796. 

ADA Accommodation Services: 509.777.3380, www.whitworth.edu/ess 

Educational support services (ESS) works with students with disabilities who seek academic, housing or other accommodation for disability-related needs. Under the Americans with Disabilities Act (ADA), a disability is a type of physical or mental impairment that substantially limits one or more major life activities. The CDC defines, "A disability is any condition of the body or mind (impairment) that makes it more difficult for the person with the condition to do certain activities (activity limitation) and interact with the world around them (participation restrictions)." Examples of disabilities include but are not limited to attention deficit/hyperactivity disorder, autism spectrum disorder, deaf/hard of hearing, mobility impairment, neurological disorders (e.g., epilepsy, migraines, fibromyalgia, Tourette syndrome), psychological disorders (i.e., depression, anxiety, PTSD, OCD), speech/language disorders, specific learning disabilities (e.g., dyslexia, dysgraphia, auditory processing disorder), vision loss/blindness.  

Our policies and practices are designed to ensure that students have an opportunity to engage in an individualized and interactive process. In order to request accommodation at Whitworth and to determine the level of need and response, students must identify themselves with the office of educational support services. Students must submit an application form and documentation of disability assessment and complete an interview with ESS staff. Each student is responsible to inform this office in advance of services required. Accommodation is not retroactive.  Please familiarize yourself with the ESS webpage to get started. 

Aquatics Center: 509.777.4778, www.whitworth.edu/aquatic-center

The Whitworth Aquatics Center features a 40-yard pool with a movable bulkhead, which allows for a wide variety of aquatic activities. The center is home to Whitworth’s mega-successful men’s and women’s swim teams; it offers P.E. as well as fitness programs, such as water aerobics, for Whitworth students. If you want to enjoy the water on your own, lap-swim and recreational-swim times are available. Visit the aquatics center to discover how its personnel and equipment can serve your fitness needs. 

Bookstore: 509.777.3277, www.whitworthstore.com, whitworth@bkstr.com  

Located at 104 W. Hawthorne Road, the campus store is your destination for textbooks and course materials, offering print and digital with options to purchase or rent (most titles). The campus store also carries Whitworth and Pirates gear and gifts, school supplies, dorm supplies, study aids, tech accessories and more!  Visit the bookstore website for current hours and additional information.  

Center for Career & Professional Development: 509.777.3272, www.whitworth.edu/career-center

The Whitworth Center for Career & Professional Development assists students in the identification of their unique talents and gifts, in the exploration of vocational interests, and in their preparation for entry into the workforce. The career center staff offers students job application assistance, choosing a major advising and workshops, career-related seminars, internships, employment and job fairs, and individualized career counseling. The student employment program assists Whitworth students in securing part-time employment that will support them with earning income as well as provide opportunities for professional development. Student job postings and internships are posted on Handshake at whitworth.joinhandshake.com. 

Counseling Services: Molly DeWalt; 509.777.3259 x2, www.whitworth.edu/counseling-center 

Whitworth University Counseling Services is co-located with Health Services in Schumacher Hall. Counseling Services is open Monday-Friday from 8 a.m.-4 p.m. Appointments can be made by calling the clinic or coming in person. Students must schedule their own appointments. All counseling services are included in the Health & Wellness Fee.  

We provide mental health treatment for all full-time enrolled students, including short-term individual counseling, group counseling and crisis intervention. We also provide outreach to students and mental health consultation to students, faculty and staff.  Counseling services hosts “Let’s Talk” to provide brief, informal, one-on-one consultation with a counselor, available Monday through Friday at different times of day, on Zoom and in person. Check out our website for updated times: www.whitworth.edu/lets-talk. 

The role of counseling services is to provide short-term counseling, to offer services to as many students as possible. In keeping with the mission of the division of student life, counseling services strives to provide brief treatment to facilitate adjustment, improve functioning, achieve resolution of problems, and to relieve acute symptoms as soon as possible. To use its resources most effectively, counseling services utilizes a short-term model of therapy to assist students in addressing issues common in a university setting. Each student is able to attend up to ten individual counseling sessions and unlimited Let’s Talk and group counseling sessions, as appropriate, per academic year.   

Our services are available to eligible students whose concerns fall within our scope of practice. Those whose needs cannot be accommodated within our short-term treatment model will be referred to community resources for care. Such referrals might occur immediately following an intake, or they might occur after some treatment and a further assessment of need has taken place. Counseling staff will assist the student in locating private referral sources in the community that match the student’s need.  

Counseling services invites all students to make an initial appointment to meet with one of our therapists and discuss their concerns. We encourage all students to utilize our services and view us as part of your support system. We hope we can be of assistance to you so that you may accomplish all you set out to do here at Whitworth. 

Dining Services: 509.777.4754, www.whitworthdining.com 

The Whitworth Dining Hall, located in the HUB, is one of the busiest centers on campus. The food program concentrates on practical applications of good eating habits, with an ongoing educational program and innovative themes. All students who live on campus are required to purchase a meal plan, and many meal-plan options are available for both on- and off-campus students. At the beginning of each academic year, students have a two-week grace period to switch meal plans as they desire. The culinary team will also personally work with students who have special dietary needs. Sack lunches are available for times when class/work schedules conflict with mealtimes. Students also have the option of using flex points to purchase items from Qdoba, The Pines Cafe, Mind & Hearth Coffee House and Robinson Science Hall Coffee Bar. (All other dining-hall food and beverages must be consumed in the dining hall.)

Only the student who pays for a meal card may use it. Students will not be admitted to the dining hall without their meal cards.  

• Qdoba: Stop by for a delicious burrito, quesadilla or any of our other wonderful Mexican fare! You can also find a wide variety of snack foods and beverages in our retail shopping area. Qdoba is also where you will go to satisfy any late night snacking needs.   
• Mind & Hearth Coffee House: Located in the HUB, Mind & Hearth features comfortable seating, wireless internet, a corner fireplace and music. Come by for a quiet cup or for an evening of intimate entertainment. 
• Robinson Science Hall Coffee Bar: Coffee, delicious meals, and snacks can be purchased in Robinson for a quick pick-me-up. 
• The Pines Cafe: A place to grab your favorite Starbucks Coffee, a sub sandwich, fresh smoothie, or a sweet treat from our bakery all while relaxing by the fire or visiting with friends. 

Student Employment: Center for Career & Professional Development; studentemployment@whitworth.edu, 509.777.4707 

The Whitworth Center for Career & Professional Development, located on the main floor of the HUB, can support you with finding part-time and summer employment. You will want to start your job search soon after you arrive at Whitworth, as on-campus positions are very competitive and most positions fill rapidly in September.  

These positions are constantly updated on Handshake, our career management platform, so we encourage you to check the postings regularly. Please follow whitworth.joinhandshake.com/login to log into your personal account. Once logged in, click on the “Jobs” tab and select the “On-campus” filter to search and apply for on-campus employment opportunities. 

Student employees must complete a work authorization and/or contract for each position in which they work. Students who have never worked on campus before must also complete the I-9 form for employment eligibility verification, a W-4 form for tax withholding, and a Direct Deposit Authorization Agreement for automatically depositing paychecks. The federally mandated I-9 form requires student employees to present their physical, original identification document(s) in the career center. The I-9, W-4 and Direct Deposit Authorization forms are available in the Center for Career & Professional Development, along with a list of acceptable documents for the I-9 form.

Once you begin working on campus, you will submit your hours worked via Self-Service on an electronic timecard. Pay periods are from the 1st through the 15th of each month and the 16th through the last day of each month. Students are paid on the 12th and the 27th of the month (unless that date falls on a Saturday, Sunday or bank holiday, in which case the pay date will be the previous Friday). 

All work-study-eligible students working off campus must have a current work authorization established with the employer and must complete a state or federal work study timesheet for each pay period. Work authorizations are available by emailing studentemployment@whitworth.edu.  

Students may work a maximum of 20 hours per week in an on-campus or off-campus student employment position. During academic breaks, most students are eligible to work up to 40 hours per week, pending supervisor approval. Please see the Center for Career & Professional Development with questions about this possibility. 

Whitworth is committed to a drug-free workplace for the health and welfare of all students, faculty and staff. All student employees are required to comply with the drug-free-workplace policy as a condition for continued employment. Student employees are also considered mandatory reporters under Title IX and are legally required to uphold FERPA compliance. 

Student Financial Services: Financial Aid; 509.777.4340, finaid@whitworth.edu, www.whitworth.edu/financial-aid 

Student Accounts/Billing: 509.777.4495, stuaccts@whitworth.edu, www.whitworth.edu/studentaccountingservices 

The office of student financial services is located on the first floor of McEachran Hall and is open Monday-Friday, 9 a.m.-4 p.m, through the lunch hour. Appointments are also available before or after the posted office hours. The SFS team is available to assist you with financial aid and managing your student account. 

Visit the financial aid webpage at www.whitworth.edu/financial-aid to understand your rights and responsibilities as a financial aid recipient, to learn what it means to make satisfactory academic progress, to determine what is required to receive financial aid, and to find out when disbursements are scheduled each term along with the federal and institutional refund schedule. In addition, the financial aid webpage has links to important consumer information.  

Review the Payment & Billing Guide sent to you this summer. It contains important billing timelines and due dates for the upcoming academic year as well as detailed information regarding how to pay your tuition bill and interest-free payment plans. 

The SFS team communicates with students primarily through Whitworth email and announcements on Pirate Port. Please check your Whitworth email and Pirate Port often for important notices from student financial services. 

Health Services: 509.777.3259, healthservices@whitworth.edu, www.whitworth.edu/health-center

Whitworth University Health Services provides high quality healthcare, focused on the well-being of the whole person. The staff at health services are experts in the field of college health. We provide confidential healthcare services and partner with students to empower their optimal well-being and educational success. Our clinic is located right on the Whitworth University campus.

General Information

Location: Schumacher Hall 
Hours: Monday-Friday, 8 a.m.-4 p.m., closed daily from noon-1 p.m. 
After-hours support: See www.whitworth.edu/health-center  

Healthcare Services 

• Illness and injury 
• Well-being, preventive care and health promotion 
• Infectious disease 
• Sexual and reproductive health 
• Mental health 
• Psychiatric care 
• Triage – assessment of urgent healthcare concerns 

 Confidential Care 

Health services provides confidential healthcare in a safe and caring environment.  We abide by federal and state laws regarding the privacy of your protected health information. 

 Eligibility* 

Most health services costs are covered for eligible students, including: 

• Full-time undergraduate students, including international students 
• Graduate students in the DPT and OTD programs 

*We strongly recommend carrying private health insurance for healthcare expenses incurred outside of Whitworth University Health Services. 

ID Cards: 509.777.3271 

Photographs for ID cards are taken at the beginning of a student’s time at Whitworth. Each card is to last for the student’s entire tenure here. However, replacement cards can be obtained at the student life reception desk on the second floor of the HUB for a $35 fee, which will be charged to the student’s account. 

Internships: Andrew Vandine, 509.777.3344, internships@whitworth.edu, www.whitworth.edu/internships  

Internships are a form of experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a professional setting. Completing an internship is a great way to explore an industry or career path of interest, gain relevant work experience while developing and honing in-demand skills, and network with professionals in the field.

Opportunities for internships exist in a wide variety of organizations and industries across the globe. Internships can be paid or unpaid and completed on-site at the host organization or completed remotely. Additionally, with the approval of the student’s academic department/faculty internship advisor, students have the option of completing an internship for academic credit through the  Whitworth Internship Program.

It is the responsibility of the student to find and secure an internship. Students should plan ahead and start their internship search early as there are steps that must be completed to register an internship for academic credit by the registration deadline. To learn more about eligibility, important dates, and how to pursue academic credit for an internship or field study, visit the Center for Career & Professional Development website. Also, see the Academic Catalog for academic information about internships and field studies. 

Center for Career & Professional Development staff members can guide students through their internship search and assist with developing a plan and identifying areas of interest; search strategies and conducting research; internship leads and contacts; résumé, cover letter and interview preparation. Appointments should be requested through Handshake.

Library: 509.777.4200, libguides.whitworth.edu 

Harriet Cheney Cowles Memorial Library, at the heart of the campus, serves students, faculty and staff with information resources and related services that support learning, teaching, scholarship, and intellectual, professional and spiritual development. 

The building is home to library collections and services as well as Whitworth Information Systems, Instructional Technology & Media Services, and the Composition Commons. It houses three general-purpose computer labs – two PC and one Mac – and multiple computer stations, printers and scanners throughout. Wireless access is provided for laptops and mobile devices. Study rooms on both floors can be reserved for individual or group work by calling 509.777.4200. Study rooms for individual or group work, found on both floors, may be checked out for up to three hours at a time. Study rooms may be reserved 24 hours to two weeks in advance by selecting "Book a Study Room" on the main library page linked above. Study rooms not previously reserved may also be checked out at the circulation desk on a first-come, first-served basis.

The library’s physical collections include books, academic journals and consumer magazines, CDs and DVDs. The library also has a textbook collection, which attempts to provide students with in-library access to (almost all) physical books assigned in classes across campus. The archives – extensive collections of original documents – record Whitworth's history and aspects of the history of Protestantism in the Pacific Northwest. Along with its physical collection, the library subscribes to a vast array of digital information resources and participates in national and regional networks of lending libraries. Additionally, the library’s Digital Commons serves as an open-access archive of the intellectual and creative output of Whitworth University faculty, students and staff. Contributions include theses/dissertations, conference proceedings, research publications, research data, student honors projects and newsletters. Students and faculty have round-the-clock, on- and off-campus access to digital holdings through the library website. 

Whitworth librarians help students find, evaluate and use the wealth of information that’s accessible freely on the web or within our physical and digital collections. Librarians connect with students through classroom instruction, research appointments and reference services in-person, via phone (509.777.4491) or web chat. The librarians also support faculty in their research and the selection of subject area materials.

Visit the library’s homepage to search the collections, contact a librarian, view hours, check your account or start your next research project using one of the Research Guides.

Outdoor Recreation Equipment Rental: 509.777.3734, www.whitworth.edu/outdoor-rec

The outdoor program located at the U-Rec has snowboards, snowshoes, bikes, backpacks, tents, paddle boards and much more to rent for a nominal fee. Contact the U-Rec information desk or check out the rental equipment online at the link above.

Post Office: 509.777.3279 

The campus post office is located in the Hixson Union Building. Students may receive packages/mail via Amazon, USPS, FEDEX, UPS and DHL. We can currently return prepaid packages for the following carriers only: UPS, FedEx and USPS. The campus post office offers stamp and envelope sales as well as USPS Priority shipping supplies. We accept debit and credit cards. Packages that do not have prepaid postage can be taken to the mail center in Hawthorne Hall Room 120 to purchase postage, or students can create an account on USPS.com and use Click N Ship to print postage.

Mail must be picked up at this location as there are no deliveries to residence halls or Whitworth Neighborhoods houses. You will receive an email notification from the campus post office when processed mail or packages are available for pick up. Emails from other companies stating the item has been delivered does not mean we have processed it. You will need your university ID to receive all mail or packages. Outgoing mail will leave campus by 2:30 p.m. daily. 

All incoming students who live on campus are given a student mailbox and a key. Students will receive an email from the campus post office with their mailing information, including their student box number, when a mailbox has been assigned. This email will also include instructions and the terms of use for the mailbox and key. Students can come to the front counter during normal business hours to sign for this key and agree to the terms of use.

Student envelopes and packages should be addressed as follows: 

Student Name
Student Box # _____ 
300 W. Hawthorne Road
Spokane, WA 99251 

When do I close my box and return my key? 

Students will only turn in their student mail box key for the following situations: 

• Graduating – The key is due the Friday before graduation. 
• Transferring off campus – Key return date will be emailed to you by the campus post office. 
• Withdrawal/Hiatus – Key return date will be emailed to you by the campus post office. 
• Opting to close box – Please notify the campus post office that you wish to close your box, and check to make sure you have an updated forwarding address on file. 

If you lose your key before graduation or other qualifying situation, you can request a copy for $15. If you fail to turn in your key, you will be fined $25 to your student account. 

The post office hours during fall and spring semester: 

Monday-Friday, 10 a.m.-3 p.m.
Saturday, noon-2 p.m.
Jan Term, Summer Break and other academic breaks: 10 a.m.-2 p.m. 

Office of the University Registrar 509.777.3205, www.whitworth.edu/registrar 

The registrar's office serves students, faculty and staff in support of administrative services at Whitworth University. Key services include: 

• Course registration 
• Program evaluation 
• Academic calendars 
• Course catalog 
• Transcript orders 
• FERPA 
• Transfer-credit evaluation 
• Graduation applications 
• Degree conferral 

Please visit the office of the university registrar’s webpage for additional resources and information. 

Security: 509.777.4444, 509.777.3256, www.whitworth.edu/security 

Whitworth Security officers are here to help you and can be reached 24/7 –weekdays, weekends and holidays – by calling 509.777.4444. We are available every day of the year and ready to assist you whenever you need support or have a concern. In case of a serious life-threatening emergency, always call 911 to reach emergency services. In addition, resident assistants and HUB managers are on duty every night to help and answer your questions. 

Safe Rides: 509.777.4444, www.whitworth.edu/safe-rides

Whitworth University’s safe rides program is a 24/7 security escort service available to all students and employees who need safe transportation within the main campus boundaries, including nearby university-owned neighborhood houses. This service is intended as a backup option when safety is a concern, such as when someone feels unsafe walking alone, is stranded, experiencing car trouble, or needs a sober ride. It should not be used as a primary mode of transportation or as a substitute for walking in groups or carpooling. To request a ride, call campus security at 509.777.4444 and be prepared to provide your location, student ID and destination. Rides are only provided to campus residences or registered class locations. Officers may decline service based on location or safety concerns, and additional resources may be involved if a rider is perceived to be a danger to themselves or others. Security vehicles are not wheelchair accessible. Students requiring accommodations should coordinate with student life in advance. The safe rides program is here to support your well-being – use it when you truly need it. 

Please contact the security director for more information on the safe ride program or view the entire safe ride policy at www.whitworth.edu/safe-rides 

Student Success: Landon Crecelius, 509.777.4973, www.whitworth.edu/student-success 

Success Coaching 

College is full of challenges, and these challenges are what make college such a powerful time of growth. Sometimes our challenges pile up, and it’s difficult to keep track of our big-picture goals in light of the small but urgent things demanding our attention. 

That’s why student success exists. With competent staff and peer success coaches, we’ll help you take on the challenges that keep you from pursuing your dreams. We’ll help you solve problems like managing your time, studying more efficiently, and getting answers to your questions about how to make the college experience work for you. Don’t let the little stuff keep you from the big stuff. Visit student success today! The Student Success Center is located upstairs in the HUB Room 242. 

eTutoring 

Whitworth has a mix of on-campus and virtual tutoring options. eTutoring allows students to Zoom into sessions around the clock with tutors from Whitworth and a mix of other regional universities and colleges. Check out the various academic supports and tutoring available to Whitworth students here at www.whitworth.edu/tutoring 

Early Alert 

You too can contribute to student success and community at Whitworth by sharing any concerns that arise – www.whitworth.edu/early-alert. "Pirates keep an eye out" is the motto of a multidepartment group known as the student success team, comprised of academic affairs, faculty, student life, residence life, SDEI and the counseling center. This team reviews and follows up with students who are identified as needing support and resources. If you are worried about the well-being of a fellow Whitworthian, early alerts are the best way to make your concerns known. The student success team reviews early alerts submitted by campus members, and our follow-up approach is based on a relational and holistic care model for the student and the campus community. 

Help-A-Pirate 

Whitworth's Help-a-Pirate program exists to assist students through one-time interventions of support when an urgent need arises. We have four primary methods for meeting some of the needs that may arise for students: meal assistance program, textbook lending library, technology support and immediate financial hardship. Students in urgent needs can apply online at www.whitworth.edu/help-a-pirate, and a student success representative will: 

1. Confirm with the financial aid office that the student has accessed all of their financial aid resources or refer the student to the financial aid office if their aid needs to be adjusted.
2. Brainstorm alternative aid options with the student and explain that this fund is intended for a one-time use during their academic career.
3. When appropriate, explore with student how/if this situation can be avoided in the future, as well as the possibility of a modest emergency grant. 

Whitworth Composition Commons: www.whitworth.edu/composition-commons 

The Whitworth Composition Commons offers individual and small-group writing consultations to any person affiliated with Whitworth. You can visit the WCC for feedback on any aspect of writing, including getting started on an assignment, developing an argument, or final revising and editing. PowerPoint presentations, conference posters and other multimodal compositions are also welcomed! Sessions are somewhat short (30-60 minutes), so come with some specific questions about your project. To make an appointment for a consultation, visit www.whitworth.edu/composition-commons, click on the “Make an Appointment” button, and follow the instructions provided. When in-person consulting is available, you will meet your consultant in the WCC’s office: Cowles Library Room 242. Drop-in sessions may be available on a limited basis (appointments highly encouraged). Updates on in-person and virtual consulting availability can be accessed here: How to Schedule Online Consultations