Student Success Team

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Faculty/Staff Resources Folder

Interventions for Students with Academic Difficulties 

Interventions for Students with Academic Difficulties  
Is a student struggling in your class?

  • Offer to meet with the student to discuss strategies.

  • If the student does not meet with you, recommend s/he meets with his/her academic advisor.

  • Suggest to the student that s/he access campus academic support: the writing center, the math lab, science supplemental instruction, world languages tutoring, or Core 150/250 tutoring. See information under Tutoring and Academic Support.

Is your advisee struggling in classes? 
Refer to information above as well as the following:

  • Encourage the student to contact the course instructor for assistance and, if a TA is assisting in the course, to work with the TA.

  • Recommend that the student attend study sessions, if offered, or meet with peers to study.

Your student is still struggling. Now what?
Submit an Early Alert System Form to academic affairs and student life to report students who are missing class and/or not completing assignments. You can find the form on the Whitworth website: Click on Faculty and Staff near the top of the home page; on the right side of the screen you will see a box titled “Early Alert”; this will take you to the form.    

If you have questions or concerns regarding the Early Alert System, please contact Debbie Ide at or Randy Michaelis at
If the student has a documented learning disability, suggest that s/he contact Andrew Pyrc, x4534, in educational services, second floor of the HUB. Information is available on the Whitworth website: Click on the green “Student Life” tab near the top of the page, and then click on the red “Educational Support Services” tab on the left side of the screen.

Recommend the student to the Student Success Team for Success Coaching.  This is general educational support with peer coaches who are trained to review essential skills such as time-management, goal-setting, study skills, test-taking strategies, etc.  Students interested in success coaching with a peer should contact Student Success Advocate Landon Crecelius, x4973 or

Academic Resources & Tutoring
The Sciences: Supplemental instruction (SI) is available for many introductory science courses. SI is a peer-facilitated study session for which hours and location will be announced at the beginning of each semester and listed on the Student Success Team website at under Resources.

Math: The math department has a tutoring lab in which the tutors are math majors equipped to answer homework questions from lower-division courses (i.e. MA 107, MA 108, MA 150, MA 171, MA 172, MA 256 and MA 273).  The hours and location for this lab will be announced at the beginning of each semester as well as listed on the Student Success Team website at under Resources.

Core 150 and 250: Core TAs will be available to answer questions and help students study for Core exams.  Tutors are available two nights per week; hours and location will be announced at the beginning of each semester as well as listed on the Student Success Team website at under Resources.

The Writing Center: A place for all Whitworth students to work individually with a student consultant on any step of the writing process. Student consultants represent many departments. Students should plan ahead and make an   appointment by visiting the writing center’s website at and clicking on the “Make an Appointment” button. Students who are unable to make an appointment in advance may stop by during open hours.

French and Spanish Tutoring: Tutoring is generally offered two times each week in French and three times each week in Spanish at the Whitworth Library. Tutoring is offered for conversation practice as well as for grammar review and essay editing. Times and topics are announced at the beginning of each semester and are listed on the Student Success Team website at under Resources.
Student Success Team

If you notice a student who is struggling academically, socially, emotionally, financially, or due to health/counseling concerns, please refer the student to the appropriate support office listed below::

Interventions for Students with Health or Emotional Issues

In a medical emergency, call 911.

In a non-emergency situation, contact the Whitworth Health & Counseling Center, located in Schumacher Hall.

If the student is reluctant to schedule a counseling appointment, offer to call the counseling center and assist in making the appointment. Students receive six free counseling appointments per year. Call 509.777.3259 for a medical appointment; call 509.777.4450 for a counseling appointment.

In any emergency, even on campus, 911 should be your first call. On campus non-emergency security matters should be reported to the Whitworth Security Office at 509.777.4444.

If you're calling from a campus landline, dial just the last four digits of the telephone numbers listed below.

Health & Counseling Center
Medical Appointments 509.777.3259
Counseling Appointments 509.777.4450
Janelle Thayer, Director, Counseling Services 509.777.4216
Kristiana Holmes, Director, Health Center 509.777.4563 


Interventions for Students with Financial Difficulties

Encourage your advisee to make an appointment with his/her financial aid counselor, located in McEachran Hall. The counselors are assigned by the student's first letter of their last name:

A-D Wendy Olson, 509.777.4306  L-Q David Barnes, 509.777.4309
E-Ha Nancy Morlock, 509.777.4378 R-V  Lori Johnson, 509.777.4234
He-K Traci Stensland, 509.777.4335    W-Z John Breneman, 509.777.4836

For general information, please contact financial aid at or 509.777.3215. 

Number of Credits Completed
A student is required to finish at least 67% of the total attempted credits for his/her entire Whitworth transcript, with at least a 2.0 cumulative GPA and 1.0-plus term GPA.

From Full-time to Part-time Status
If a student who is receiving financial aid goes from full-time (12-17 credits) to less than full-time after the first week of classes, s/he must contact the financial aid office to discuss the impact of this change. If you have additional questions, please contact Wendy Olson at or x4306.

For additional questions, please contact Wendy Olson, 509.777.4306.

Helpful Phone Numbers

Academic Affairs: 509.777.3203
Randy Michaelis, Associate Provost of Instruction, Transfer Seminar 509.777.4402
Donna Pierce, Director, First-Year Programs 509.777.4663 


Chaplain Services: 509.777.4345
Terry McGonigal, Dean of Spiritual Life 509.777.4547
Mindy Smith, Campus Pastor, Small-Group Ministry 509.777.4341 


Early Alert System
Randy Michaelis, Associate Provost of Instruction 509.777.4402
Nicole Boymook, Assistant Dean for Student Success & Off-Campus Students 509.777.4655
Landon Crecelius, Student Success Advocate 509.777.4973
Debbie Ide, Student Success Specialist 509.777.4926


Educational Services/Student Support
Andrew Pyrc, Assistant Director, Career Services, Educational Support Services 509.777.4534


Family Educational Rights and Privacy Act (FERPA)
Bill Carruthers, Registrar's Office 509.777.3715


Alan Jacob, Associate Director, Student Housing 509.777.3250


Intercultural Center/International Center
Esther Louie, Assistant Dean, Intercultural Student Affairs 509.777.4572
Marie Whalen, Assistant Director, International Admissions 509.777.4571


Registrar: 509.777.3715
Bev Kleeman, Registrar 509.777.4548
Lorrie Workman (Last names A-K) 509.777.3261
Kerry Templeton (Last names L-Z) 509.777.4777
Health Sciences Advisor, Mike Ediger
Nursing Advisor, Meg Jones
Pre-Law Advisor, Julia Stronks
Pre-Med Advisor, Mike Sardinia


Security: 509.777.4444


Student Accounts: 509.777.3208
Darla Freeborn, Manager, Student Accounting Services 509.777.4324
Kathy Goligoski, Account Specialist (Last names A-G) 509.777.4317
Carol Rojeski, Account Specialist (Last names H-N) 509.777.4203
Amber Rogan, Account Specialist (Last names O-Z) 509.777.3209


Student Life: 509.777.3271
Dick Mandeville, Vice President & Dean of Students 509.777.4536
Jolyn Dahlvig, Associate Dean of Students 509.777.3749
Nicole Boymook, Assistant Dean for Off-Campus & Student Success 509.777.4655

Additional Resources

Does your student need an advisor or need to change his or her advisor?
A student can request an advisor using one of the green forms available outside the registrar’s office. Students can also use this form to declare/change majors or minors.

I have a student who does not know what to major in, or my student should be in a different major.
Have student take the Sigi3 Interest Inventory Assessment offered by Career Services to help students determine majors that fit their interests. This survey may be accessed on the Whitworth website: Click on Career Services in the “Quick Links” pull-down menu, then click on “Student” in the red box on the left side of the screen, and go to the “Explore Majors/Careers” link in the middle of the page. The Sigi3 link is the third link from the top.  If you have questions, please contact the career services office at x3272.

Recommend that your student take GE 148, Planning: Major and Career, to help her or him discover personal strengths and interests. This course typically takes place in the spring.

Career Services - 509.777.3272
Gordon Jacobson, Director, Career Services 509.777.4542
Sandy Nowack, Assistant Director, Career Services/Internships 509.777.4541