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Contact Information

Meet the Staff

Location
Harriet Cheney Cowles Memorial Library

ITMS Counter Hours
Monday-Friday, 10 a.m.-2 p.m. 
Saturday-Sunday closed
Closed during academic breaks

Library Hours

Instructional Resources

The department of instructional resources provides operational support, installation and maintenance of academic facilities and resources including classroom technology and furnishings, instructional computer labs, department computer labs, instructional and application software, instructional media and equipment, Blackboard learning management system, campus conference and meeting rooms, video conferencing, digital signage and the auditorium and dance facilities. Instructional design services and training are provided for online and hybrid course development and deployment.

  • Classrooms & Conference Rooms

    Carl French
    Technical Support Specialist for Conference Spaces
    509.777.3786

    Jesse Heinecke
    Technical Support Specialist for Classroom Technologies
    509.777.4849

    Whitworth University provides a number of technologically enhanced conference rooms and classrooms. Each classroom includes a teaching podium, a networked PC with a DVD drive, VGA computer connection, projector, speakers and projection screen. Technologically enhanced conference rooms are located in Cowles Music Center, Dixon Hall, Hill House, Hixson Union Building, McEachran Hall and Weyerhaeuser Hall.

    Software, Learning Resources & Help

  • Computer Labs

    Anthony (Tony) Aoyagi
    Manager of Technology & Instructional Support
    509.777.4861

    Maintained by Tony Aoyagi, instructional computer labs are located across Whitworth's main and U-District campuses. They provide internet, software, and printing access to all faculty, staff, and students. For a more detailed list of computer labs and software resources loaded in individual labs, please see the Software & Learning Resources link below.

    Software, Learning Resources & Help

  • Instructional Technology and Media Services (ITMS)

    Maeriah Case
    LMS System Administrator
    509.777.3839

    Judy Dehle
    Associate Director of Technology & Instructional Support Services
    Blackboard Administrator
    509.777.4382

    ITMS Counter: 509.777.3233

    Located on the second floor of Harriet Cheney Cowles Memorial Library, ITMS provides a variety of audiovisual equipment and services to departments and individuals of Whitworth University for instructional support and university sponsored events. The ITMS counter also serves as the first level face to face support for password issues and wireless network connectivity.

    Equipment, Policies & Services

    Copyright & Fair Use

    Student Handbook, see movie section

  • Learning Systems, Software & Resources

    What's New

    Spring 2025:

    • Whitworth began transitioning from Blackboard Learn to Canvas LMS.
    • Whitworth began transitioning from Cisco Call Manager to Teams Calling.
    • Whitworth School of Continuing Studies faculty will be using Zoom for any online/distance education courses. Please contact the School of Continuing Studies for questions and resources.
    • Classroom and conference room team replaced the screen in the HUB Dining Hall.
    • Microsoft Teams is Whitworth's official web conferencing, online meeting and chat tool.
    • Whitworth will not support any cloud storage or document creation unless it is part of our licensed Microsoft Office 365 suite or Adobe Acrobat.

    Summer 2025:

    • Canvas LMS is the official learning management system for all courses.
    • Whitworth adopted Ally as its accessibility application within Canvas LMS.
    • Whitworth adopted Turnitin Similarly as its plagiarism checker within Canvas LMS.
    • Classroom and conference room team plan to replace the projector and technology in the HUB Dining Hall.

    Adobe Licensed Software

    The full Adobe Creative Cloud suite of products is available to faculty and staff who use computers in the course of their daily work through Whitworth's current licensing model. Individuals may contact Tony Aoyagi directly for information regarding this resource.

    Canvas

    Whitworth University has officially adopted Canvas LMS as their learning management system. The system is automated, therefore courses, faculty and students are automatically loaded into the system. The courses, modules and content files are set to "unpublished" at the time they are integrated into the system. Whitworth utilizes a Canvas template for each course that follows best teaching and learning practices. Faculty are encouraged to utilize the template. Courses must be published by faculty for student viewing. Canvas utilizes several LTIs such as Ally, i>Clicker Cloud, Panopto, Respondus Lockdown Browser and Monitor, Turnitin Similarly and various publisher content that are integrated into the system which can be used by faculty and students. Faculty are expected to download Canvas grades and store them in a password protected area or turn them into their program assistant.

    Microsoft Teams

    Using Whitworth credentials, Microsoft Teams is available to all Whitworth faculty, staff and students as an internal collaborative and communication workspace. It allows for real-time chat, audio calls, video conferencing, file sharing and meetings. Teams can be found in Microsoft 365 online or users can install and use an up-to-date Microsoft Teams application.

    Microsoft 365

    A current version of Microsoft Office applications (M365) is available for all current students, staff and faculty for download to personal computers. Individuals who take advantage of this download are to remove the software package upon leaving the institution. The applications will move to a read-only mode when the user no longer has an account. Select the Learning Resources and Materials link for instructions to download. This includes the use of Teams and OneDrive storage. Whitworth will not support any cloud storage or document creation unless it is part of our licensed Microsoft Office 365 suite or Adobe Acrobat. OneDrive, Adobe Online and any other cloud storage is deleted upon the end user’s graduation or when the individual leaves the institution. If alumni wish to keep their Whitworth email address upon graduation, please contact the Whitworth Alumni office.

    Panopto

    Panopto is Whitworth's adopted lecture capture and academic video distribution system which allows for faculty and students to upload personally created video and audio for streaming. Panopto integrates with Blackboard and allows users to record, edit and share their own recordings. Select the software learning resources and help link below for more information on connecting and utilizing this system.

    Qualtrics for Whitworth

    Qualtrics is Whitworth's adopted survey tool. Please create your account using your Whitworth email address. Select the Software Learning Resources & Help link below for more information on connecting and utilizing this system.

    Respondus Lockdown Browser and Respondus Monitor

    Respondus is Whitworth's adopted proctoring tool set. It is used in conjunction with Whitworth's Canvas Learning Management System.

    Scantron

    The self-service Scantron Score is located on the second floor of the library near the ITMS counter. Students may purchase Scantron forms from the Whitworth University bookstore. Analysis sheets are available for faculty.

    SPSS

    SPSS is a limited, metered statistical software package available for faculty, staff and student use. SPSS is available to install on institutionally owned computers. Due to the network license model employed by IBM, a connection to the Whitworth network, either directly or via VPN, is necessary in order to use the software. Submit requests for software installation directly to Tony Aoyagi.

     

    Visit the Software, Learning Resources & Help webpage for more information on connecting and utilizing any of the above systems or submit a ticket to the Whitworth University Help Desk by emailing helpdesk@whitworth.edu.

  • Online & Hybrid Learning

    Instructional resources staff provides instructional design support for Whitworth faculty interested in distance learning, whether for online or hybrid (blended) courses. Faculty training for course design, development and teaching is available throughout the year. Individual consultation is also available.

    Proctoring Applications

    • Respondus Lockdown Browser
    • Respondus Lockdown Browser with Respondus Monitor

    Plagiarism Application

    • Turnitin Similarity

    Accommodations Application

    • Anthology Ally

    Please contact the computer help desk for more information at helpdesk@whitworth.edu.

Contact Information

Meet the Staff

Location
Harriet Cheney Cowles Memorial Library

ITMS Counter Hours
Monday-Friday, 10 a.m.-2 p.m. 
Saturday-Sunday closed
Closed during academic breaks

Library Hours