Campus Services

(Services are listed alphabetically.)

These on-campus services will help students meet academic, social, physical and professional needs. If you can't find what you're looking for, call the information desk in the HUB: 509.777.3796.

Accommodation Services: Katie McCray, 509.777.3380, www.whitworth.edu/ess

Educational Support Services (ESS) works with students with disabilities who seek academic, housing or other accommodation for disability-related needs. Under the Americans with Disabilities Act (ADA), a disability is a type of physical or mental impairment that substantially limits one or more major life activities. The CDC defines, "A disability is any condition of the body or mind (impairment) that makes it more difficult for the person with the condition to do certain activities (activity limitation) and interact with the world around them (participation restrictions)." Examples of disabilities include but are not limited to attention deficit/hyperactivity disorder, autism spectrum disorder, deaf/hard of hearing, mobility impairment, neurological disorders (e.g., epilepsy, migraines, fibromyalgia, Tourette syndrome), psychological disorders (e.g., depression, anxiety, PTSD, OCD), speech/language disorders, specific learning disabilities (e.g., dyslexia, dysgraphia, auditory processing disorder), vision loss/blindness. 

Our policies and practices are designed to ensure that students have an opportunity to engage in an individualized and interactive process. In order to request accommodations at Whitworth and to determine the level of need and response, students must identify themselves with the Whitworth Office of Educational Support Services. Students must submit an application form and documentation of disability assessment and complete an interview with ESS staff. Each student is responsible to inform this office in advance of services required. Accommodation is not retroactive. Please visit the Educational Support Services webpage to get started.

Aquatic Center: 509.777.4778, www.whitworth.edu/aquatic-center

The Megan E. Thompson Aquatic Center features a 40-yard pool with a movable bulkhead, which allows for a wide variety of aquatic activities. The center is home to Whitworth's mega-successful men's and women's swim teams; it offers P.E. as well as fitness programs, such as water aerobics, for Whitworth students. If you want to enjoy the water on your own, lap-swim and recreational-swim times are available. Visit the aquatic center to discover how its personnel and equipment can serve your fitness needs.

Bookstore: 509.777.3277, www.whitworthstore.com, whitworth@bkstr.com 

Located at 104 W. Hawthorne Road, the campus store is your destination for textbooks and course materials, offering print and digital with options to purchase or rent (most titles). The campus store also carries Whitworth and Pirates gear and gifts, school supplies, dorm supplies, study aids, tech accessories, and more!  Visit the bookstore website for current hours and additional information. 

Center for Career & Professional Development: 509.777.3272, www.whitworth.edu/career-center

The Whitworth Center for Career & Professional Development assists students in the identification of their unique talents and gifts, in the exploration of vocational interests, and in their preparation for entry into the workforce. The career center staff offers students access to computerized interest inventories, major-choice workshops, career-related seminars, internships, employment/job fairs and individualized career counseling. Extensive internet and library resources are available for research in majors, career aptitude, employers, job-search strategies and graduate/professional schools. The student employment program assists Whitworth students in securing part-time employment that will support them with earning income and provide opportunities for professional development. Student job postings as well as internships are posted on Handshake at whitworth.joinhandshake.com.

Counseling Services: Molly DeWalt, 509.777.3259, www.whitworth.edu/counseling-center

Whitworth University Counseling Services is co-located with health services in Schumacher Hall. Counseling services is open Monday-Friday, 8 a.m.-4 p.m. Appointments can be made by calling the clinic or coming in person. Students must schedule their own appointments. All counseling services are included in the Health & Wellness Fee.

We provide mental health treatment for students, including short-term individual counseling, group counseling and crisis intervention. We also provide outreach to students and mental health consultation to students, faculty and staff. Counseling services hosts "Let's Talk" to provide brief, informal, one-on-one consultation with a counselor, available Monday through Friday at different times of day, on Zoom. Check out our website for updated times: www.whitworth.edu/cms/administration/health-and-counseling-services/counseling-center/lets-talk/

The role of counseling services is to provide short-term, time-limited counseling, in order to offer services to as many students as possible. In keeping with the mission of the division of student life, counseling services strives to provide brief treatment in order to facilitate adjustment, improve functioning, achieve resolution of problems, and relieve acute symptoms as soon as possible. In order to use its resources most effectively, counseling services utilizes a short-term model of therapy to assist students in addressing issues common in a university setting. Each student is able to attend up to 10 individual counseling sessions and unlimited Let's Talk and group counseling sessions, as appropriate, per academic year. 

Our services are available to eligible students whose concerns fall within our scope of practice. Those whose needs cannot be accommodated within our short-term treatment model will be referred to community resources for care. Such referrals might occur immediately following an intake, or they might occur after some treatment and a further assessment of need has taken place. The counseling staff will assist the student in locating private referral sources in the community that match the student's need.

Counseling services invites all students to make an initial appointment to meet with one of our therapists and discuss their concerns. We encourage all students to utilize our services and view us as part of your support system. We hope we can be of assistance to you so that you may accomplish all you set out to do here at Whitworth.

Dining Services: 509.777.4754, www.whitworthdining.com

The Whitworth Dining Hall, located in the HUB, is one of the busiest centers on campus. The food program concentrates on practical applications of good eating habits, with an ongoing educational program and innovative themes. All students who live on campus are required to purchase a meal plan, and many meal-plan options are available for both on- and off-campus students. At the beginning of each academic year, Sodexo, our food-service provider, allows a grace period of two weeks during which students may switch meal plans as they desire. Sodexo also provides sick trays for students confined by illness, and the company's managers will personally work with students who have special dietary needs. Sack lunches are available for times when class/work schedules conflict with mealtimes, and students have the option of using flex points to purchase takeout meals from The Café, Mind and Hearth, or Robinson Science Hall. (All other dining-hall food and beverages must be consumed in the dining hall.)

Only the student who pays for a meal card may use it. Students will not be admitted to the dining hall without their meal cards. If a student loses their card, they can request a special pass from a Sodexo manager. The pass will be issued for three meals only, to allow the student time to purchase a replacement card. Managers are available at the telephone number above to assist students with any Sodexo-related concerns, comments, questions or needs.

• The Cafe: Come and enjoy a tasty meal, quick snack or delicious treat.
• Mind & Hearth Coffee House: Located in the HUB, the Mind & Hearth features comfortable seating, wireless internet, a corner fireplace, music, and wide-screen TV. Come by for a quiet cup or for an evening of intimate entertainment.
• Robinson Science Hall Coffee Bar: Coffee, delicious meals, and snacks can be purchased in Robinson for a quick pick-me-up.
• The Pines Cafe: A place to grab your favorite Starbucks coffee, a hot sandwich, or a sweet treat from our bakery, all while relaxing by the fire or visiting with friends. 

Student Employment: Center for Career & Professional Development, 509.777.4707, www.whitworth.edu/career-center

The Whitworth Center for Career & Professional Development, located on the first floor of the HUB, can teach you how to find part-time and summer employment. You will want to start your job search soon after you arrive at Whitworth, as most positions fill rapidly in September.

These positions are constantly updated on Handshake, our career management platform, so we encourage you to check the postings regularly. Please follow whitworth.joinhandshake.com/login to log in to your personal account.

Student employees must complete a work authorization and/or contract for each position in which they work. Students who have never worked on campus before must also complete the I-9 form for employment eligibility verification, a W-4 form for tax withholding, and a Direct Deposit form for automatically depositing paychecks.  The federally mandated I-9 form requires that students show two forms of identification, usually either a U.S. passport OR a driver's license and a Social Security card.  We must see the original, physical documents. The I-9, W-4, and Direct Deposit forms are available in the Center for Career & Professional Development.

Once you begin working on campus, you will submit your hours worked via Self-Service on a web time entry card. Pay periods are from the 1st through the 15th of each month and the 16th through the last day of each month. Students are paid on the 12th and the 27th of the month (unless that date falls on a Saturday, Sunday, or bank holiday, in which case the pay date will be the previous Friday).

All work-study eligible students working off campus must have a current work authorization established with the employer and must complete a state or federal work-study timesheet for each pay period. Work authorizations are available in the Center for Career & Professional Development.

Students may work a maximum of 19 hours per week in an off-campus work-study position or 20 hours per week in an on-campus position. During academic breaks, most students are eligible for working up to 40 hours per week. Please see the Center for Career & Professional Development with questions about this possibility.

Whitworth is committed to a drug-free workplace for the health and welfare of all students, faculty and staff. All student employees are required to comply with the drug-free-workplace policy as a condition for continued employment. Student employees are also considered mandatory reporters under Title IX and are legally required to uphold FERPA compliance.

Student Financial Services:

Financial Aid: 509.777.4340, finaid@whitworth.edu, www.whitworth.edu/financial-aid 

Student Accounts/Billing: 509.777.3791, stuaccts@whitworth.edu, www.whitworth.edu/studentaccountingservices

The Whitworth Office of Student Financial Services is located on the first floor of McEachran Hall and is open Monday-Friday, 9 a.m.-4 p.m, through the lunch hour. Appointments are also available before or after the posted office hours. The student financial services team is available to assist you with financial aid and managing your student account.

Visit the financial aid webpage at www.whitworth.edu/financial-aid to understand your rights and responsibilities as a financial aid recipient, to learn what it means to make satisfactory academic progress, to determine what is required to receive financial aid, and to find out when disbursements are scheduled each term along with the federal and institutional refund schedule. In addition, the financial aid webpage has links to important consumer information.

Review the Billing Guide sent to you this summer. It contains important billing timelines and due dates.

The student financial services team communicates with students primarily through Whitworth email and announcements on Pirate Port. Please check your Whitworth email and Pirate Port often for important notices from student financial services.

Health Services (Health Center)

Whitworth University Health Services provides high-quality healthcare, focused on the well-being of the whole person. The staff at health services are experts in the field of college health. We provide confidential healthcare services and partner with students to empower their optimal well-being and educational success. Our clinic is located right on the Whitworth campus. 

General Information

Location: Schumacher Hall

Hours: Monday-Friday, 8 a.m. to 4 p.m., closed daily from noon-1 p.m.

After-hours support: found at www.whitworth.edu/health-center

Healthcare Services

• Illness and injury
• Well-being, preventive care, and health promotion
• Infectious disease
• Sexual and reproductive health
• Mental health
• Psychiatric care
• Triage – assessment of urgent healthcare concerns

Confidential Care

Health services provides confidential healthcare in a safe and caring environment. We abide by federal and state laws regarding the privacy of your protected health information.

Eligibility*

Most health services costs are covered for eligible students, including:

• Full-time undergraduate students, including international students
• Graduate students in the DPT, OTD and MAT programs

*We strongly recommend carrying private health insurance for expenses incurred outside of Whitworth University Health Services.

ID Cards: 509.777.3271

Photographs for ID cards are taken at the beginning of a student's time at Whitworth. Each card is to last for the student's entire tenure here. However, replacement cards can be obtained at the student life reception desk, on the second floor of the HUB, for a $35 fee that will be charged to the student's account.

Internships: 509.777.3344, www.whitworth.edu/career-center

Internships are a form of experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a professional setting. Completing an internship is a great way to explore an industry or career path of interest, gain relevant work experience while developing and honing in-demand skills, and network with professionals in the field.

Opportunities for internships exist in a wide variety of organizations and industries across the globe. Internships can be paid or unpaid and completed on-site at the host organization or completed remotely. Additionally, internships can be an independent endeavor of the student or, with the approval of the student's academic department/faculty internship advisor, an internship or field study may be completed for academic credit through the Whitworth Internship Program.

It is the responsibility of the student to find and secure an internship. Students should plan ahead and start their internship early as there are steps that must be completed in order to register an internship for academic credit by the registration deadline. To learn more about eligibility, important dates, and how to pursue academic credit for an internship or field study, visit Handshake's Resource Library and find the "apply for and earn academic credit for your internship experience" resource. Also see the Academic Catalog for academic information about internships and field studies.

Career services staff members can guide students through their internship search and assist with developing a plan and identifying areas of interest, searching strategies and conducting research, finding internship leads and contacts, and improving your résumé, cover letter and interview preparation. Appointments should be requested through Handshake or by emailing three dates/times and details about the help requested to careerservices@whitworth.edu.

Library: 509.777.3260, www.whitworth.edu/library

Harriet Cheney Cowles Memorial Library, at the heart of the campus, serves students, faculty, and staff with information resources and related services that support learning, teaching, scholarship, and intellectual, professional, and spiritual development.

The building is home to library collections and services as well as Information Systems, Instructional Technology & Media Services, and the Composition Commons. It houses three general-purpose computer labs – two PC and one Mac – and multiple computer stations throughout. Wireless access is provided for laptops and mobile devices. Study rooms on both floors can be reserved for individual or group work at Book a Study Room.

The library's physical collections include books, academic journals and consumer magazines, CDs, and DVDs. The archives – extensive collections of original documents – record Whitworth's history and aspects of the history of Protestantism in the Pacific Northwest. Along with its physical collection, the library subscribes to a vast array of digital information resources and participates in national and regional networks of lending libraries. Additionally, the library's Digital Commons serves as an open access archive of the intellectual and creative output of Whitworth University faculty, students, and staff. Contributions include theses/dissertations, conference proceedings, research publications, research data, student honors projects, and newsletters. Students and faculty have round-the-clock, on- and off-campus access to digital holdings through the library website.

Whitworth librarians help students find, evaluate, and use the wealth of information that's accessible freely on the web or within our physical and digital collections. Librarians connect with students through classroom instruction, consultation appointments and reference services in-person, or via phone or web chat. The librarians also support faculty in their research and the selection of subject area materials.

In typical school years there are:

• 651 students that tour the library with a GE 125 or 325 class
• 2,210 times librarians answer questions at the reference desk
• 2,994 study room reservations
• 21,112 total items loaned (not including Course Reserves)

Visit the library's homepage to search the collections, contact a librarian, view hours, check your account, or start your next research project using one of the Research Guides.

Meeting Rooms, Event Spaces: Office of Events & Entertainment Technology, 509.777.4974, www.whitworth.edu/universityevents

The campus has several rooms available, free of charge, for meetings of your study groups, clubs and committees. Please request these rooms through Infosilem, the "Room Scheduling" option in Pirate Port. If you have questions regarding coordinating an event, please email events@whitworth.edu. 

Outdoor Recreation Equipment Rental: 509.777.3714

The outdoor program located at the U-Rec has snowboards, snowshoes, bikes, backpacks, tents, paddleboards and much more to rent for a nominal fee. Contact the U-Rec information desk or check out the rental equipment online at whitworthoutdoors.com.

Post Office: 509.777.3279

The campus post office is located in the Hixson Union Building. Students may receive packages/mail via USPS, FEDEX, UPS and DHL. The post office can send any package under 15 pounds via USPS. We can currently return prepaid packages for the following carriers only: UPS, FedEx and USPS. The campus post office provides these mail services: certified with return receipt, delivery confirmation, insured, priority, first class, parcel package services and stamp sales. We accept cash, check and debit cards.

Mail must be picked up at this location as there are no deliveries to residence halls or apartments. You will receive an email notification from the campus post office when processed mail or packages are available for pick up. Emails from other companies stating the item has been delivered does not mean we have processed it. You will need your university ID to receive all mail or packages. Outgoing mail will leave campus by 2:30 p.m. daily.

All incoming students who live on campus are given a student mailbox and a key. Students will receive an email from the campus post office with their mailing information, including their student box number, when a mailbox has been assigned. This email will also include instructions and the terms of use for the mailbox and key. Students can come to the front counter during normal business hours to sign for this key and agree to the terms of use. 

Student envelopes and packages should be addressed as follows:

Student Name
Student Box # _____
300 W. Hawthorne Rd.
Spokane, WA 99251

When do I close my box and return my key?

Students will only turn in their student mail box key for the following situations:

• Graduating – the key is due the Friday before graduation.
• Transferring off campus – key return date will be emailed to you by the campus post office.
• Withdrawal/hiatus – key return date will be emailed to you by the campus post office.
• Opting to close box – Please notify the campus post office that you wish to close your box, and check to make sure you have an updated forwarding address on file.

If you lose your key before graduation or other qualifying situation, you can request a copy for $15. If you fail to turn in your key, you will be fined $25 to your student account.

Post Office Hours

Weekdays: 9 a.m.-4 p.m.
Occasional Saturdays: Noon-2 p.m.

Registrar's Office: 509.777.3205, www.whitworth.edu/registrar

Eliminate unnecessary frustration and confusion by visiting the registrar's office, on the first floor of the administration building, for assistance in the following areas:

• General registration questions
• Declaring a major or minor
• Adding or dropping a class
• Withdrawing from a class
• Filing for "pass/no credit" grading in a class
• Adding or removing an advisor
• Official and unofficial transcripts
• Transfer credit
• Address changes
• Enrollment verifications
• Commencement information

Security: LeRoy McCall, 509.777.4444, 509.777.3256, www.whitworth.edu/security

The staff members in the Whitworth Security Office and the Whitworth Facilities Services Department are here to help you and can be reached by phone 24/7, at 509.777.4444 weekdays, weekends and holidays. If at any time an emergency situation warrants county emergency services, call 911. We can be reached at that number 24/7 for any reason. In addition, resident assistants and HUB managers are on duty every night to offer assistance and to answer your questions.

Safe Rides: 509.777.4444, www.whitworth.edu/security

Campus security may offer safe rides to students to and from areas on campus if students feel unsafe. Please contact the director for security for more information on the safe ride program or view the entire safe ride policy at https://www.whitworth.edu/cms/administration/security-services/safe-rides.

Student Success: Landon Crecelius, 509.777.4973, www.whitworth.edu/student-success

College is full of challenges, and these challenges are what make college such a powerful time of growth. Sometimes our challenges pile up, and it's difficult to keep track of our big-picture goals in light of the small but urgent things demanding our attention.

That's why Student Success exists. With competent staff and peer success coaches, we'll help you take on the challenges that keep you from pursuing your dreams. We'll help you solve problems like managing your time, studying more efficiently, and getting answers to your questions about how to make the college experience work for you. Visit Student Success today and learn about the many campus resources available to help you succeed! The Student Success Center is located in upstairs in the HUB in room 242.

You too can contribute to student success and community at Whitworth by sharing any concerns that arise – www.whitworth.edu/earlyalert. Pirates keep an eye out is the motto of a multi-department group known as the Student Success Team, comprising of academic affairs, faculty, student life, residence life, SDEI, and the counseling center. This team reviews and follows up with students who are identified as needing support and resources. If you are worried about the well-being of a fellow Whitworthian, Early Alerts are the best way to make your concerns known. The Student Success Team reviews Early Alerts submitted by campus members, and our follow-up approach is based on a relational and holistic care model for the student and the campus community.

Whitworth Composition Commons: www.whitworth.edu/compositioncommons

The Whitworth Composition Commons offers individual and small-group writing consultations to any person affiliated with Whitworth. You can visit the WCC for feedback on any aspect of writing, including getting started on an assignment, developing an argument, or final revising and editing. PowerPoint presentations, conference posters, and other multimodal compositions are also welcomed! Sessions are somewhat short (30-60 minutes), so come with some specific questions about your project. To make an appointment for a consultation, visit www.whitworth.edu/compositioncommons, click on the "Make an Appointment" button, and follow the instructions provided. When in-person consulting is available, you will meet your consultant in the WCC's office: Cowles Library Room 242. Drop-in sessions may be available on a limited basis (appointments are highly encouraged).